Privacy Policy

Heart-Fueled Tools LLC  |  Effective date: September 23, 2026

Heart-Fueled Tools LLC ("Heart-Fueled Tools," "we," "us," or "our") respects the privacy of the parents, caregivers, and other adults who visit our website or connect with our programs. This Privacy Policy explains what information we collect, how we use and protect it, and the choices available to you.

1. Information We Collect

We collect information you choose to provide, such as your name, email address, mobile number, questions, program interests, appointment details, enrollment information, and transaction records. If you are a parent or guardian registering a child, you may also give us limited information about that child that is necessary to respond to your inquiry or provide the requested program. We may retain records of your communications and your separate email and SMS consent preferences, including when and how you opted in or out.

2. Website and Cookie Information

Our website and service providers may collect technical information, such as your IP address, browser type, device information, pages visited, and general site-usage data. Cookies and similar technologies may support website operation and, where enabled, analytics. You can adjust cookie settings through your browser and any choices provided on our website. Third-party websites linked from our site have their own privacy practices.

3. How We Use Information

We use information to answer inquiries, schedule conversations, process registrations and payments, deliver requested services and resources, manage our relationships with families, send communications you have chosen to receive, improve our website and offerings, maintain security, and meet legal obligations. We do not use information about a child that a parent or guardian provides for targeted advertising.

4. Email and Text Messages

If you subscribe to our email communications, you may unsubscribe using the link in an email or by contacting us. We send marketing text messages only to adults who have separately opted in to receive them. Consent to receive informational or service-related texts, such as appointment or registration updates, is collected separately from consent to receive marketing texts. SMS consent is optional and is not a condition of purchase or participation. Message frequency varies. Message and data rates may apply. Reply STOP to any of our texts to opt out, or HELP for assistance. You may also ask us to stop texting through the contact information below.

5. Information Sharing and Mobile Privacy

We may disclose information to service providers working on our behalf for website hosting, customer communications, scheduling, payment processing, or other necessary operational support; when required by law; or to protect our legal rights. We do not sell personal information. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

6. Children and Parent-Provided Information

Our website forms, mailing lists, and text-message programs are intended for adults, including parents and legal guardians. We do not knowingly collect personal information directly from children under 13 through our website. Parents or legal guardians may provide limited information about a child when requesting or enrolling in a program. We use that information only for the purposes explained at collection and as permitted by law. If you believe a child submitted personal information directly to us, contact us so we can review and address the request.

7. Data Security and Retention

We use reasonable administrative, technical, and organizational measures to protect information, but no internet service or transmission is completely secure. Please do not send highly sensitive medical or financial information through general contact forms or text messages. We retain information only as long as reasonably needed for the purposes described here, to honor communication preferences, or as required by law, and then delete or securely dispose of it when appropriate.

8. Your Choices

You may request access to, correction of, or deletion of personal information we maintain about you, subject to applicable law and necessary recordkeeping. You may unsubscribe from marketing emails or text STOP to end SMS communications at any time. Contact us using the information below for other privacy requests.

9. Changes and Contact

We may update this Privacy Policy to reflect changes in our practices or applicable requirements. The effective date above will indicate the latest version. For privacy questions or requests, contact:

Heart-Fueled Tools LLC
Email: info@heartfueledtools.com
SMS support phone: 828-330-9436
Website: www.heart-fueledtools.com